General FAQS

Where is Facial Aura located

3009 N 67th Place, Scottsdale, AZ 85251

Is there parking?

There is complimentary street parking in front of the building and a parking lot behind the building

What is your refund policy?

There are no refunds on any facials. If you need to reschedule your appointment you can do so in your appointment confirmation email under the "reschedule" option. If you need to cancel a facial, you will be credited for your next appointment. Everything is final sale. 

If I need to cancel an appointment will I be charged?

If you have to cancel an appointment within 48 hours, you will be credited to full amount that you paid for the appointment (whether it was the full price or just the deposit). If you didn’t pay anything, you won’t be charged within the 48 or more hours of notice to cancel. If you need to cancel or don’t show up, you will be charged the 50% of the scheduled appointment.

Facial FAQS

How do I prepare for my facial?

Preparing for your facial can significantly enhance its effectiveness and results. Here are a few essential tips to consider before your appointment:

  1. Discontinue Retinol Use: Refrain from using any products containing retinoids or retinol at least five days before your facial. These ingredients can make your skin sensitive and more prone to irritation during the treatment.

  2. Avoid Facial Waxing: To prevent skin sensitivity or potential irritation, it's recommended to avoid any facial waxing or depilatory creams at least 48 hours before your facial appointment.

  3. Stay Hydrated: Ensure your skin is adequately hydrated by drinking plenty of water leading up to your appointment. Hydration helps improve your skin's overall health and enhances the effects of the facial.

How Should I Care for My Skin After My Facial?

  1. Maintain Body Temperature: After your facial, it's important to keep your body temperature stable. Avoid activities that can cause overheating, such as intense workouts, saunas, or hot tubs for the rest of the day. Elevated temperatures can potentially irritate your freshly treated skin.

  2. Avoid Heavy Makeup: Your skin has just undergone a thorough cleansing, so allow it to breathe by avoiding heavy makeup application. Let your skin recover and avoid products that might clog your pores.

  3. Keep Skincare Simple: For at least three days post-facial, simplify your skincare routine. Cleanse your face gently using a mild cleanser with lukewarm water. Follow up with a hydrating essence or alcohol-free, fragrance-free mist (like Rosewater or Soothing Hydration). Moisturize your skin and ensure you apply SPF for protection.

  4. Avoid Picking Blemishes: Sometimes, a blemish might surface after a facial. This could be due to existing issues before the treatment. Refrain from picking at these blemishes to prevent the spread of bacteria and potential scarring. You can calm inflammation by icing the area with a turmeric ice cube, which helps reduce swelling.

  5. Wait Before Exfoliating: Give your skin a break before reintroducing exfoliation. Wait at least five days before exfoliating your skin at home. Over-exfoliating can disrupt the skin barrier, leading to various skin issues such as excess oil production, clogged pores, dehydration, and fine lines.

  6. Prioritize SPF Protection: Protecting your skin from the sun is crucial for preventing signs of aging and reducing the risk of skin cancer. Make SPF a daily essential in your skincare routine to maintain the benefits from your facial treatment.

What skincare lines do you use in your facials?

Savor Beauty, Code of Harmony, Mr. Lulu, Skin Moderne, Peak Scents, Suntegrity, Diana Ralys Skin Health. We love working with these lines, because they are plant-based, clean beauty brands that offer many options for clients who are pregnant and nursing.

Should I Have a Facial Service If I'm Pregnant?

Absolutely! Facials during pregnancy can be incredibly beneficial. Hormonal changes during pregnancy can affect your skin, leading to breakouts, increased redness, or heightened sensitivity. Our facial services can help manage these symptoms when your usual skincare products might be limited. Moreover, facials can serve as a relaxation tool, aiding in maintaining healthy blood pressure levels during pregnancy. Our Holistic Facials are great for expecting mothers!

What modalities do you use in your facials?

Depending on what your goals are and what your skin needs, we use the following: Myolift microcurrent, gua sha, facial cupping, Skin Moderne Nanofusion, Celluma LED Light Therapy, Ultrasonic Skin Spatula. To learn more about the benefits of each modality see the Modalities list below.

Modalities

  • “The energy delivered by the LEDs has been shown to enhance cellular metabolism, accelerate the repair and replenishment of damaged skin cells, as well as stimulate the production of collagen — the foundation of healthy, smooth skin Research has shown that LED light therapy may help smooth skin texture, improve skin firmness and resilience, increase lymphatic system activity, restore skin’s natural cellular activity, and reduce the appearance of fine lines, wrinkles, and superficial hyperpigmentation.’- Celluma

    Difference between Blue and Red LED

    Blue LED: helps fight acne causing bacteria

    Red LED: calms inflammation and stimulate collagen

    Who benefits from LED: LED is a safe non-invasive treatment for all skin types. There is no downtime!

  • Microcurrent is known as a non-invasive facelift, and a natural alternative to Botox, dysport, xeomin. Microcurrent facials introduce a low-grade electrical current. The electric current flows through probes or gloves onto the facial muscles. Once the probes or gloves are applied to the face the facial muscles contract, and they are meant to be trained—just like a gym workout—to lift and sculpt the face.

    What are the benefits of microcurrent: Microcurrent is used to lift the eyebrows, define cheekbones, tighten and firm skin, and stimulate collagen production.

    Who benefits from microcurrent: Everyone! Microcurrent is a beautiful natural alternative to aging with grace. If you are an expecting mother or have a medical implanted devices such as a pacemaker Gua Sha or Facial Cupping will be a great alternative for you.

  • NanoFusion creates nano-scale channels in the skin allowing increased skin penetration and improved absorption rate of active ingredients as well as delivers them to the right location within the skin, maximizing and optimizing their efficacies. NanoFusion amplifies skin rejuvenation by inducing collagen synthesis and skin healing.

    What are the benefits of nanofusion:

    Nano fusion decreases fine lines and wrinkles​. smooth the skin’s texture, treats and diminish acne, improves the skin’s luminosity, lightens pigmentation and sunspots and decrease redness and flushing

    Who benefits from nanofusion: Everyone!

    Nano fusion yields similar results to microneedling without the recovery time. If you are pregnant you will want to avoid this treatment.

  • Gua Sha is an ancient Traditional Chinese Medicine Modality. Gua Sha Facial which entails performing a restoring function to awaken the skin’s own healing ability to regenerate, firm and lift the whole face. It activates the inner vitality of the face in multiple levels: the facial fascia, the facial muscle, the different skin levels - all will be stimulated to create the youthful appearance of facial contours, smooth out winkles and lift sagging from neck and jaw line. Not only does gua sha have physical benefit, but many clients experience pure relaxation and feel rejuvenated after one session.

    Who benefits from Gua Sha: Everyone! This is a great alternative to microcurrent for those expecting mothers.

  • Facial cupping is an alternative therapy that uses suction cups to stimulate your skin and muscles. The suction promotes increased blood circulation, which may help relieve muscle tension, promote cell repair, and aid in other regeneration.

    Benefits of facial supping: Facial cupping is meant to increase blood circulation and stimulate the facial cells that are responsible for collagen production. In turn, this can brighten your skin, minimize the appearance of scars, fine lines and wrinkles, and tone your chin, jawline, and neck by decreasing puffiness.

    Who benefits from cupping: Just about everyone. Cupping is not suitable for those with sensitive skin condition such has psoriasis and eczema

  • Ultrasonic skin spatula is a beauty device that exfoliates pores and deep cleans the skin. It cleans the face with high-frequency ultrasonic vibration. The face spatula gently exfoliates the skin removing oil, debris and dirt. After cleaning the face becomes smooth and firm, and pores will visibly shrink. Moreover, blackheads and whiteheads that ruin your beauty will also be removed, and you’ll be surprised seeing how much dirt was on your face.

    Who benefits from Ultrasonic skin spatula: Just about everyone. Not everyone has clogged pores!

    This device is not suitable for anyone who has any medical implanted devices such as a pacemaker.